You need to refresh permalinks after activating the directorist claim listing add-on and make sure all the required pages are correctly set.
It is important to refresh the permalink settings after installing claim listings add-on. Refreshing permalink is very easy. You just need to go to WordPress Dashboard > Settings > Permalinks and hit the save changes button. You may choose a permalink like Post Name but it is not required. Just opening the page and saving the existing options will do the trick.
Setting up required pages
Directorist plugin and the claim listing add-on uses different pages with some specific shortcodes to function properly. You need to make sure all the pages are set properly in the settings. The directorist plugin and this add-on should create all the required pages automatically for you and you just need to assign them to the settings if they are not already assigned. However, if the page is not created/you have deleted before, then do not worry. You can create those pages manually and put the shortcode inside each page. All required shortcodes and other information are clearly mentioned in the settings page.
Please go to Directorist Listings > Directorist Settings > Pages, Links & Views Page. And make sure the following pages are set properly. You need to assign those pages for charging your users/business owners for claiming a listing.
- A page with the content [directorist_checkout] should be assigned to the Checkout Page option. Claim listing will show checkout information using this page.
- A page with the content [directorist_payment_receipt] should be assigned to the Payment/Order Receipt Page option. Claim listing will show Order Receipt to the user using this page.
- A page with the content [directorist_transaction_failure] should be assigned to the Transaction Failure Page option. Claim listing will show transaction failure message to the user using this page.
- A page with the content [directorist_pricing_plans] should be assigned to the Pricing Plans Page option. Claim listing will show pricing plans to the user using this page during making a claim. (You need to have either directorist pricing plan/directorist WooCommerce pricing plan add-on installed for this option to work). If you use fixed fee for the listing claim, then you do not need to use this option.