Help and Support
Directorist help and support give you vital information, warnings about the system that aids in resolving issues. You can also generate a remote URL with all the system information from the “Remote Viewing” menu and send a ticket to support without leaving the current window.
That's all about Directorist's Help & Support option.
System Information
As the name suggests, System Information displays information about the system that will help you to resolve certain issues. For example, you might need to confirm if you are using the recommended WordPress, PHP, MySQL version or if you are not sure about your PHP configurations then you can easily get the information from the System Information tab.
Warning(s)
If any errors come in view on the Warning(s) tab, please resolve the issues before continuing debugging. For example, if you are having issues with message deliveries then a warning will be shown regarding the SMTP configuration.
Remote Viewing
Remote Viewing lets you generate a secret URL so you can share the system information with support or developers. Note: You shouldn't worry about the security since this doesn't export any critical system information but it is recommended to share with the reputed plugin officials only.
Support
Reach out to Directorist support without having to leave the current tab. You no longer need to use a 3rd party tool to communicate with us. Fill out the form with adequate information and send us a ticket right from the dashboard.
That's all about Directorist's Help & Support option. Last Updated: July 26th, 2021