General Settings #
Navigate to Directory Listings → Settings → Email → General to manage how Directorist sends email notifications to admins and listing owners.
Sender Details #
- Sender Name for Emails – The name that appears in the “From” field of all emails sent by Directorist.
- Sender Email Address – The address used to send system-generated emails.

Email Notifications #
- Disable All Email Notifications – Toggle this to completely stop all system emails.
- Admin Email Address(es) for Notifications – Add one or more admin email addresses (comma-separated) to receive notifications.
Example:admin@example.com, support@example.com
Admin Notifications #
Choose when the admin should receive an email:
- Order Created / Completed
- New Listing Submitted
- Listing Approved or Published
- Listing Edited
- Payment Received
- Listing Deleted
- Listing Contact Form Submitted
- Listing Review
- Listing Renewed
Listing Owner Notifications #
Select when listing owners are notified:
- Order Created / Completed
- New Listing Submitted
- Listing Approved or Edited
- Payment Received
- Listing Deleted
- Listing Contact Form / Review
- Listing Renewed
- Listing Expiry Alerts (Nearly Expired, Expired, or Reminder to Renew)

After updating preferences, click Save Changes to apply your email settings.
Email Templates #
Navigate to Directory Listings → Settings → Email → Templates to manage all email messages sent automatically by Directorist. Each template can be customized to match your tone or branding using text or shortcodes.
Below is a list of available templates and when they are triggered:
- New Listing Submitted – Sent to the admin when a user submits a new listing for review.
- Approved/Published Listing – Sent to the listing owner once the admin approves or publishes the listing.
- Edited Listing – Sent when a user updates an existing listing.
- Expired Listing – Notifies the listing owner that their listing has expired.
- Renewal Listing Reminder – Sends a reminder email before a listing expires.
- Renewed Listing Confirmation – Sent when a listing is successfully renewed.
- New Order (Received) – Confirms a new order to both admin and customer.
- New Order (Payment Received) – Sent after payment is successfully processed.
- Completed Order – Sent when an order is completed.
- Listing Contact Form – Triggered when a visitor sends a message to the listing owner through the contact form.
- Registration Confirmation – Sent to users after successful registration.
- Email Verification – Sent to users to verify their email address after registration.
Each template supports merge tags (e.g., {listing_title}, {user_name}, {site_name}) for dynamic content personalization.
After editing, click Save Changes to update your email templates.
